Customer Care Representative

Denver, Colorado, United States · Customer Care

Description

Shopventory exists to help retailers and merchants thrive by offering the inventory management and reporting tools they need to make informed decisions.

The product is robust, but complex. This means trained support expertise is a must. Helping retailers reach their goals is no easy task, but it's what we do every day! So we're looking for generally awesome people to help us out! 😃

As a Shopventory Customer Care Representative, you'll be helping Customers (and prospective Customers) navigate our system via email, live chat, and the occasional phone call. As you gain a better understanding of Shopventory, you'll be encouraged to grow and offer more contributions to help the company grow and develop a better product. Shopventory gives you the chance to make a real impact and expand your role.


Requirements

The Ideal Candidate:

Perfect isn't possible, we know that. You'll struggle at first and make mistakes, but that's why we're looking to train and develop passionate people. Here are the traits we're looking for:


Bonus points for:

Benefits

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